Terms of Service

By accessing or using Solar Pro Clean's website or solar panel cleaning services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Solar Pro Clean provides professional solar panel cleaning and maintenance services throughout California. Our services include:

• Residential and commercial solar panel cleaning
• Solar panel inspection and maintenance
• Emergency cleaning services
• Ongoing maintenance packages
• Related consultation and advice

Service availability may vary by location within our California service areas.

Service Requests

• Service requests can be made through our website, phone, or email
• All appointments are subject to availability and confirmation
• We will confirm appointment details within 24 hours of your request
• Service dates may need to be adjusted due to weather or safety conditions

Cancellation Policy

• Cancellations must be made at least 24 hours before scheduled service
• Same-day cancellations may incur a cancellation fee
• We reserve the right to reschedule due to weather or safety concerns
• Emergency cancellations will be handled on a case-by-case basis

Service Pricing

• Pricing is provided through quotes and confirmed before service
• Prices may vary based on system size, accessibility, and service requirements
• Additional services may incur extra charges with your consent
• Pricing is subject to change with reasonable notice

Payment Terms

• Payment is due upon completion of service unless other arrangements are made
• We accept cash, check, and major credit cards
• Late payments may incur additional fees
• Disputed charges must be reported within 30 days of service

Customer Responsibilities

• Provide safe and reasonable access to solar panel systems
• Inform us of any known hazards or special requirements
• Ensure pets are secured during service visits
• Provide accurate contact information and property details

Our Responsibilities

• Follow all safety protocols and use appropriate equipment
• Respect your property and clean up after service completion
• Provide professional, courteous service
• Maintain appropriate insurance coverage

Service Guarantee

• We guarantee your satisfaction with our cleaning services
• If you're not satisfied, we'll return to address concerns at no extra charge
• Service warranty covers workmanship for 30 days after service
• Warranty does not cover normal accumulation of dirt or weather-related factors

Limitation of Warranties

Our services are provided "as is" without warranties beyond those explicitly stated. We do not guarantee specific performance improvements or energy output increases, as these depend on various factors beyond our control.

Our Insurance

• We maintain comprehensive liability insurance
• All technicians are bonded and insured
• Coverage includes property damage and personal injury
• Insurance certificates available upon request

Limitation of Liability

Our total liability for any claim related to our services shall not exceed the amount paid for the specific service that gave rise to the claim. We are not liable for:

• Pre-existing damage to solar panels or equipment
• Damage caused by defective equipment or installation
• Weather-related delays or cancellations
• Indirect, consequential, or punitive damages

Acceptable Use

You may use our website for legitimate business purposes related to our services. You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Copy, distribute, or modify website content without permission

Intellectual Property

All website content, including text, images, logos, and design elements, is owned by Solar Pro Clean and protected by intellectual property laws. Unauthorized use is prohibited.

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

Governing Law

These terms are governed by the laws of the State of California, without regard to conflict of law principles.

Dispute Resolution Process

1. Direct communication: We encourage direct communication to resolve any concerns
2. Mediation: If direct resolution fails, disputes may be submitted to mediation
3. Arbitration: Unresolved disputes may be subject to binding arbitration
4. Jurisdiction: Any legal proceedings shall be conducted in California courts

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified terms. Material changes will be communicated through appropriate channels.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any provision does not constitute a waiver of our right to enforce it in the future.

If you have questions about these terms or need to contact us regarding our services: